1145 days old here
Total Posts: 663
Status : Offline
|There has to be problems with the latest updates. Last week the update corrupted some files. Through BD tech support though they asked for all sorts of files and such just like you, I ended up uninstalling and reinstalling. That worked. I receieved and email the following day from tech support telling me to do just that. Better late than never.
So, the next update, on reboot bogs the whole computer down. The windows desktop takes more than 20 minutes (thats all I could wait) to load. So I restored prior to the update and all is well. I sent an email asking what the problems were. BTW, I tried the update several times, as late as this morning, all with the same results. So, now the updates is basically turned off.
I guess I am looking for a new AV.....