1137 days old here
Total Posts: 622
Status : Offline
|Hello randy b
That error can have other causes as well an incompatible add-on for example. Rightclick on the Internet Explorer short cut choose properties,programs (applications), manage add-ons,now select each add-on and select disable write down if Internet explorer crashed or not. You have to do that for every add-on. Try to start Internet Explorer again. Or it could be faulty memory. Download this program. Follow these instructions. If that fails download Internet explorer again or rerun the installer and choose for repair.
Did you first uninstalled the previous BitDefender version? By using this tool.